Cookie policy

The Raspberry Pi website, like most websites, uses small text files called cookies. This note provides information on what cookies are, which cookies Raspberry Pi uses, and how they can be controlled.

Our website uses cookies to distinguish you from other users of our website. A cookie is a small file which is stored by your web browser. Cookies provide core functionality (such as the ability to authenticate and log you in to an account), they also help store data on state and and behaviour which can be used to analyse web traffic and visitors. Cookies allow web applications to respond to you as an individual, aiding them to tailor their operations to your needs, likes and dislikes by storing unique information about you.

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website, and allows us to improve our site.

By continuing to browse the site, you are agreeing to our use of cookies.

We use the following cookies:

Cookie Information

General cookies:

Cookie NamePurposeExpires
cookiebanner_acceptedRecords the users acceptance of our cookie policy, hiding our cookie banner1 year
_ga, _gid, _gat, _gat_gtag_UA-XXXXXXX-XGoogle Analytics: allows us to analyse user experience on the website1 week
countryCodeRecords the country selected on a product page, pre-selecting that country on other product pagesSession
RPTLLBUsed for load balancing traffic so all requests from a user go to the same serverSession
_GRECAPTCHASet by reCAPTCHA for the purpose of providing its risk analysis. See Google’s documentation for further information.6 months
_hjSessionUser_3246430, _hjid, _hjFirstSeen, _hjUserAttributesHash, _hjCachedUserAttributes, _hjViewportId, _hjSession_3246430, _hjSessionTooLarge, _hjSessionRejected, _hjSessionResumed, _hjLocalStorageTest, _hjIncludedInPageviewSample, _hjIncludedInSessionSample, _hjAbsoluteSessionInProgress, _hjTLDTest, _hjRecordingEnabled, _hjRecordingLastActivity, _hjClosedSurveyInvites, _hjDonePolls, _hjMinimizedPolls, _hjShownFeedbackMessageSet by Hotjar for generating website heatmaps. See Hotjar’s documentation for further information.Session, under 100ms, 30 minutes and 365 days

Forums:

Cookie NamePurposeExpires
phpbb3_XXXX_k, phpbb3_XXXX_sid, phpbb3_XXXX_uUsed to identify user sessions1 month

Product Information Portal:

Cookie NamePurposeExpires
_product_information_sessionUsed to identify user sessions1 week

The MagPi, HackSpace, Wireframe, Custom PC & Digital SLR Photography:

Cookie NamePurposeExpires
_magazines_sessionUsed to identify user sessionsSession
__stripe_mid, __stripe_sidSet by Stripe for fraud prevention purposes and to assess the risk associated with an attempted contribution. See Stripe’s documentation for further information.1 year and 30 minutes respectively

For more information about the individual cookies we use, you can contact us at dataprotection@raspberrypi.com.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of our site. We recommend you visit knowcookies.com for detailed guidance.

Except for essential cookies, all cookies will expire after we no longer use them.