Cookie policy

The Raspberry Pi website, like most websites, uses small text files called cookies. This note provides information on what cookies are, which cookies Raspberry Pi uses, and how they can be controlled.

Our website uses cookies to distinguish you from other users of our website. A cookie is a small file which is stored by your web browser. Cookies provide core functionality (such as the ability to authenticate and log you in to an account), they also help store data on state and and behaviour which can be used to analyse web traffic and visitors. Cookies allow web applications to respond to you as an individual, aiding them to tailor their operations to your needs, likes and dislikes by storing unique information about you.

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website, and allows us to improve our site.

By continuing to browse the site, you are agreeing to our use of cookies.

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website such as forums.
  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This lets us improve the way our website works, for example by helping us to ensure that users are easily finding what they are looking for.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you.
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited, and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Cookie Information

General cookies:

Cookie Name Purpose Expires
cookiebanner_accepted Records the users acceptance of our cookie policy, hiding our cookie banner 1 year
_ga, _gid, _gat, _gat_gtag_UA-XXXXXXX-X Google Analytics: allows us to analyse user experience on the website 1 week
countryCode Records the country selected on a product page, pre-selecting that country on other product pages Session
RPTLLB Used for load balancing traffic so all requests from a user go to the same server Session
_GRECAPTCHA Set by reCAPTCHA for the purpose of providing its risk analysis. See Google’s documentation for further information. 6 months

Forums:

Cookie Name Purpose Expires
phpbb3_XXXX_k, phpbb3_XXXX_sid, phpbb3_XXXX_u Used to identify user sessions 1 month

Product Information Portal:

Cookie Name Purpose Expires
_product_information_session Used to identify user sessions 1 week

The MagPi, HackSpace, Wireframe, Custom PC & Digital SLR Photography:

Cookie Name Purpose Expires
_magazines_session Used to identify user sessions Session
__stripe_mid, __stripe_sid Set by Stripe for fraud prevention purposes and to assess the risk associated with an attempted contribution. See Stripe’s documentation for further information. 1 year and 30 minutes respectively

For more information about the individual cookies we use, you can contact us at dataprotection@raspberrypi.com.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of our site. We recommend you visit knowcookies.com for detailed guidance.

Except for essential cookies, all cookies will expire after we no longer use them.